Vanderbilt University Medical Center

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Author: Kathy Whitney

Credo Award Winner

Marchelle Alexander has a “secret” technique to help upset patients feel better: she listens

By Kathy Whitney

Photo by Susan Urmy Marchelle Alexander can spot unhappy customers before they reach her office…

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Patient Spotlight

Nurse saves baby born in back seat of car in Medical Center East parking lot

By Kathy Whitney

Elijah Youssef will have quite a story to tell about the day he came into the world.

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