“She has a passion for nursing, for the patient and for anybody else in the room with the patient. She’s a beautiful person inside and out.”
His dedication and innovation put him in the spotlight
Infectious enthusiasm combined with a focus on others
You work harder if you feel appreciated, if you feel like you have ownership.
"His calmness and kindness helps create a culture of encouragement with everyone he comes in contact with."
“I think my favorite part of my job is trying to make this as good of an experience for the patient as possible."
“I’m here doing what my son wanted me to do, so that makes a big difference for me."
“We don’t know what our customers are going through. It’s my job to have the very best attitude that I can for them.”
Photo by Susan Urmy Marchelle Alexander can spot unhappy customers before they reach her office…