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Tag: Credo Award

Credo Award Winner

Commitment, support for colleagues and a touch of humor put Matt Phillips in the spotlight

By Matt Batcheldor

You work harder if you feel appreciated, if you feel like you have ownership.

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Credo Award Winner

Jonathan Dow’s simple gestures, compassion go a long way to help families

By Nancy Humphrey

"His calmness and kindness helps create a culture of encouragement with everyone he comes in contact with."

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Credo Award Winner

From jump-starting cars to tackling EMR conversions, Joel Doren’s job often expands beyond his resume

By Kelsey Herbers

“I think my favorite part of my job is trying to make this as good of an experience for the patient as possible."

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Credo Award Winner

Her son’s legacy motivates Tonya McBride to serve others

By Jill Clendening

“I’m here doing what my son wanted me to do, so that makes a big difference for me."

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Credo Award Winner

Children’s Hospital pharmacy technician Delveen Said keeps focus on caring for families

By Nancy Humphrey

“We don’t know what our customers are going through. It’s my job to have the very best attitude that I can for them.”

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Credo Award Winner

Marchelle Alexander has a “secret” technique to help upset patients feel better: she listens

By Kathy Whitney

Photo by Susan Urmy Marchelle Alexander can spot unhappy customers before they reach her office…

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First person

I passed out cold in this Vanderbilt doctor’s office in the 1980s. I’ve never forgotten her reaction.

By Wayne Wood

A brief encounter with a good doctor echoes through the years

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Credo Award Winner

Compassion, advocacy for patients with visual impairment put Eye Institute employee Janet Lemonis in the spotlight

By Tavia Smith

“She is the most awesome God-sent person — she filled my heart. I had a hole in it and Janet filled it."

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Credo Award Winner

Doing his own colonoscopy made Christopher Lind a legend. But his commitment to patients and families is also legendary.

By Leigh MacMillan

“The cultural change of having a respected, practicing physician serve as a Patient and Family Advisory Council member has been invaluable.”

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