Gaffney said that the best part of her job is being able to tell patients that their account is resolved, and they don’t have to worry about it any more.
"Deb supports people in their professional roles as well as their personal roles.”
“I didn’t think many people noticed what we do, so it was nice to know someone noticed."
“She has a passion for nursing, for the patient and for anybody else in the room with the patient. She’s a beautiful person inside and out.”
His dedication and innovation put him in the spotlight
Infectious enthusiasm combined with a focus on others
You work harder if you feel appreciated, if you feel like you have ownership.
"His calmness and kindness helps create a culture of encouragement with everyone he comes in contact with."
“I think my favorite part of my job is trying to make this as good of an experience for the patient as possible."