“I’m here doing what my son wanted me to do, so that makes a big difference for me."
“We don’t know what our customers are going through. It’s my job to have the very best attitude that I can for them.”
Photo by Susan Urmy Marchelle Alexander can spot unhappy customers before they reach her office…
A brief encounter with a good doctor echoes through the years
“She is the most awesome God-sent person — she filled my heart. I had a hole in it and Janet filled it."
“The cultural change of having a respected, practicing physician serve as a Patient and Family Advisory Council member has been invaluable.”
“My philosophy is, I am a patient myself. What if someone is in pain when they call? What if they’re scared? The team does anything we can to help them."
Her passion and dedication provide guidance to patients, families and providers at Vanderbilt Behavioral Health.
As a lead supply technician for VUMC, Jones knows the work his 15-member team performs daily is vital to support doctors and nurses capabilities to carry out procedures.