Thurman Stevens takes extra steps to ease patients’ anxiety
Stevens said he stays on the lookout for patients who may need some extra help.
Leslie Reese helps patients living with HIV navigate life. From arranging appointments and transportation to educating patients on medicines, there’s ‘truly no problem she can’t solve.’
"No matter how difficult the task may be, Leslie finds a way to make someone’s life better."
Office of Outpatient Referral Assistance wins Elevate Team Award
“They always go above and beyond to help me with getting approval or redirecting patients. No matter how busy they are, they are willing to stop and help me."
Chris Turner wants to help patients recover and smile, even if that means sharing stories about the time he dressed up as The Incredible Hulk
“I love putting smiles on people’s faces when they don’t have a lot to smile about."
Chris Pua’s behind-the-scenes work brings him into spotlight
He hopes the software applications and systems he and his team develop work so well that users don’t even notice them.
Improving the patient experience through clear communication is Lane Stiles’ ‘North Star’
Lane Stiles has come to work each day for the last nine years focused on…
Nicholas Blackmon creates casts to help children heal. He just received a Credo Award for his dedication, positivity and work ethic.
“Nick always says, ‘it will be OK,’ and ‘we got this.’"
Drea Gaffney thinks of her own father every time she speaks with patients about their bills
Gaffney said that the best part of her job is being able to tell patients that their account is resolved, and they don’t have to worry about it any more.
Deborah Bohlen celebrated for compassion and support of her team at the office and beyond
"Deb supports people in their professional roles as well as their personal roles.”