You work harder if you feel appreciated, if you feel like you have ownership.
"His calmness and kindness helps create a culture of encouragement with everyone he comes in contact with."
"So much of what our team has succeeded in is owed to Dr. Hood’s immeasurable support and wisdom."
“I think my favorite part of my job is trying to make this as good of an experience for the patient as possible."
“I have a great team around me. The staff and physicians that work at these individual clinics and also my leaders make it a pleasure."
“I’m here doing what my son wanted me to do, so that makes a big difference for me."
“We don’t know what our customers are going through. It’s my job to have the very best attitude that I can for them.”
Photo by Susan Urmy Marchelle Alexander can spot unhappy customers before they reach her office…
A combination of "incredible service and safer medication delivery"