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Tag: Elevate

Credo Award Winner

From jump-starting cars to tackling EMR conversions, Joel Doren’s job often expands beyond his resume

By Kelsey Herbers

“I think my favorite part of my job is trying to make this as good of an experience for the patient as possible."

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Five Pillar Leader Award

Bart Magowan is a man on the road, working in four clinics spanning three counties an hour apart

By Matt Batcheldor

“I have a great team around me. The staff and physicians that work at these individual clinics and also my leaders make it a pleasure."

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Credo Award Winner

Her son’s legacy motivates Tonya McBride to serve others

By Jill Clendening

“I’m here doing what my son wanted me to do, so that makes a big difference for me."

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Credo Award Winner

Children’s Hospital pharmacy technician Delveen Said keeps focus on caring for families

By Nancy Humphrey

“We don’t know what our customers are going through. It’s my job to have the very best attitude that I can for them.”

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Credo Award Winner

Marchelle Alexander has a “secret” technique to help upset patients feel better: she listens

By Kathy Whitney

Photo by Susan Urmy Marchelle Alexander can spot unhappy customers before they reach her office…

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Elevate Team Award

Children’s Hospital PACU Prescription Workflow Team improves patient experience, wins Elevate Team Award

By Christina Echegaray

A combination of "incredible service and safer medication delivery"

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Credo Award Winner

Compassion, advocacy for patients with visual impairment put Eye Institute employee Janet Lemonis in the spotlight

By Tavia Smith

“She is the most awesome God-sent person — she filled my heart. I had a hole in it and Janet filled it."

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Credo Award Winner

Doing his own colonoscopy made Christopher Lind a legend. But his commitment to patients and families is also legendary.

By Leigh MacMillan

“The cultural change of having a respected, practicing physician serve as a Patient and Family Advisory Council member has been invaluable.”

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Five Pillar Leader Award

Kathy Moss “always dreamed of being a nurse.” Now, she leads a staff of 200 dedicated to quality patient care.

By Jessica Pasley

Kathy Moss remembers the days when she and her sister spent hours practicing running a doctor’s office. Their dolls and stuffed animals served as patients.

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