"Not only do they care about the patients they see today, but they’re continuously improving their environment and their practice to better take care of the patients of tomorrow."
The accomplishment earned the group the Elevate Team Award.
The Patterson center’s commitment to providing care is simple – a love for children.
“We always say that infection prevention is everyone’s business, and the pandemic reflects that."
"The team focused on the patients. We took a Vanderbilt Credo and extended it and portrayed it for the entire state of Tennessee.”
The first suspected case of COVID-19 was detected in Tennessee March 5. Within four days, the lab team identified a testing platform, obtained reagents and developed and validated the test. By the end of the first 10 days, more than 3,300 tests had been completed.
“In a time of crisis and uncertainty, the Telehealth team quickly adapted to the changing guidelines and mobilized the organization to establish a robust and effective way to reach and serve our patients in their homes.”
The work group, which calls a mock code twice a month to give team members as much practice as possible, has managed to cut the response time to a code in half, from about 143 seconds to 77 seconds.
“They always go above and beyond to help me with getting approval or redirecting patients. No matter how busy they are, they are willing to stop and help me."
Sometimes emergencies happen – sick kids or school closings – that cause you to need backup childcare. VUMC offers employees a benefit through Care.com that gives you several options for backup care. With the Care.com benefit, VUMC employees receive up to 20 days (per fiscal year — July 1 through June 30) of subsidized backup childcare at home or at local, vetted childcare centers. Click here to learn more.
If you are enrolled in the Aetna Plus or Aetna Select VUMC health plans, you can pay zero out-of-pocket costs for pre- and post-natal care, certain spinal and joint surgeries and cochlear implants through the MyHealth Bundles program. Click here for more information.
